Satellite Phone Airtime Plans
Iridium Australian Coverage
Pivotel's Iridium Australian Coverage includes all areas of Australian national territory, excluding Antartica, and 200NM off-shore.
Calls made from within the Australian national territory are charged at the applicable local mobile satellite rates while calls made from outside the Australian national territory are charged at the applicable Value-Added Services rate.

Iridium Australian Coverage

Iridium International Coverage
The Pivotol Iridium network offers a reliable global communications network service.
According to the Frost & Sullivan report (an independant report) over 99% of calls are sucessfully connected and completed without being disconnected.
Iridium has more satellites than any other commercial constellation, and they are constantly in view of every part of the Earth. With no service gaps, Iridium users should be able to pick up and hold a strong communications signal, allowing them to place or receive calls just about anywhere as long as there is a direct line of sight to the sky.
The Iridium Network comprises 66 satellites operating at 780km altitude, and the ground gateway infrastructure.
The satellites are organised into 6 orbital planes with 11 satellites per plane. This ensures that each location on the globe is covered by at least one satellite at any one time. The satellites spin around the earth at over 26,000km/h or circle the earth every 100 minutes, and the orbital planes go over the poles.
Each satellite is connected to four other satellites in the network. The two adjacent satellites in the same plane and two satellites in the planes either side. Through this cross-linking the satellites can route calls from satellite to satellite until it reaches one in view of the ground gateway. The ground gateway then connects the call to the Pivotel switching infrastructure.
Pivotel Iridium
Why Pivotel?
- All Pivotel Satellite mobile phones numbers are configured with standard mobile numbers (e.g. 04XX XXX XXX) and we fully support mobile network portability. (MNP)
- Familiar dialling for outgoing calls within Australia*. You don't have to attach lengthy and expensive international codes before the number, simply dial the area code to connect.
- Lowest satellite call rates in Australia*. It's not only simple and familiar to make a call, it's also similar to the rate when calling from a standard mobile phone with calls from a low 30cents per 30 seconds*.
- No charge to receive calls.
- Incoming calls are the same rate as calling a standard mobile phone. Charges applicable to the callers' service provider.
Why Iridium?
- Full global coverage right across Australia and the immediate 200 nautical miles off the Australian coast. Outside of the primary Australian coverage zone your Pivotel Iridium service provides full global coverage at our international roaming call rates.
- Lowest drop call rates in mobile satellite industry.
- Robust and reliable.
- Easy to use- familiar functions for simple operation.
- Truly functional mobile car kit available- for handsfree operation wherever you are.
- Water/ shock and dust resistant.
- Excellent in rough work conditions.
- Big buttons for simple use.
Government Satellite Subsidy Scheme
If you are eligible for the Satellite Subsidy Scheme, you could save up to 85% off the cost of hardware. Information .... here!
Pivotel Iridium Call Plans
Pivotel Iridium Rates and Services. Pivotel is the first company to provide the Iridium service with Australian standard mobile numbers and affordable call rates.
| PLAN |
MONTHLY FEE |
INCLUDED CALLS |
CALL COST |
SMS MESSAGES |
| Pivot35 |
$35 |
$10 |
60c flagfall + 90c/min |
50c |
| Pivot70 |
$70 |
$45 |
40c flagfall + 60c/min |
50c |
| Pivot99 |
$99 |
$74 |
40c flagfall + 30c/min |
50c |
| Group55 |
$55 |
$35 |
40c flagfall + 50c/min |
50c |
Call cost is for calls made within Australia including calls to another Pivotel service.
Pivotel Iridium Value Added Services
| SPECIAL CALLS | SATELLITE CALLS |
| Pivotel Customer Care 1300 882 448 (or 1532) | FREE |
| Directory Assistance (1223) | Charged at applicable Satellite rate plus $2.00 call connection fee. |
| Directory Assistance with THRUconnect | Charged at applicable Satellite rate plus $2.00 call connection fee. |
| International Directory Assistance (1225) | Charged at applicable Satellite rate plus $2.00 call connection fee. |
| Call to 19xx numbers | Charged at advertised retail rate plus 18% extra charge plus applicable satellite rate. |
| Calls to 1800 numbers | Charged at applicable Satellite rate. |
| Calls to 13/1300 numbers | Charged at applicable Satellite rate. |
| Calls to 000/112 emergency numbers | FREE |
| VALUE ADDED SERVICES | PIVOTEL IRIDIUM SATELLITE CHARGES |
| Mailbox Services |
| | Diversion to voicemail | FREE |
| Calls to 0424 212 121 voice retrieval | Charged at applicable Satellite rate |
| SMS Notification Service | FREE |
| SMS Text Messaging | |
| Outgoing (Mobile originated) | 50c per message |
| Incoming (Mobile originated) | FREE |
| Call Barring | FREE |
| Call Forwarding (within Australia) | Charged at applicable satellite rate. |
| Calls made within Australia to Telstra Mobile Satellite or Iridium 8816, 8817 services. | $2.20 per 30 sec plus $1.10 call connection fee. |
| Calls made outside Australia to Telstra Mobile Satellite or Iridium 8816, 8817 services. | $2.00 per 30 sec plus $1.10 call connection fee (excludes GST). |
| Calls made outside Australia to another Pivotel Iridium Service. | $1.10 per 30 sec plus 55c call connection fee (excludes GST). |
| Calls made outside Australia to fixed and mobile services within Australia. | $1.10 per 30 sec plus 55c call connection fee (excludes GST). |
| Incoming calls to a Pivotel Iridium service located outside Australia. | $1.21 per 30 sec. |
| Calls to Directory Assistance (123) and information services. | $1.20 per 30 sec plus $1.20 call connection fee. |
| Paging Service (CALLscreen). | $1.60 per 30 sec. |
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